Transferring your mortgage is simple

You choose how you'd like to apply

The difference between advised and non-advised

Sometimes it's great to have a helping hand, whether it's for advice on the right mortgage for you, or if you can't complete the journey online because we need to make a few more checks. In these cases - or if you're making changes to your mortgage - you'll need the 'advised' route. One of our advisors will recommend the mortgage most suited to you. You'll have the right to compensation if the product we recommend isn't suitable.

But maybe you don't want or need advice and the protection it offers. If that's you, and if you meet the requirements below, you can use the 'non-advised' route and complete your product transfer online.

Regardless of which route you pick, if you choose to switch with us we’ll only share Godiva mortgages. We’re unable to discuss other mortgage lenders products.

Before you continue...

We're part of the 'Coventry Building Society Group' so you could move to a Coventry Building Society (CBS) mortgage, giving you access to a wider range of mortgage products. If you want to talk about moving to CBS, then give us a call.

How to apply

Apply online

If you choose to apply online you'll need your 8-digit mortgage account number, property address and the name of the product you've picked.

Once you've logged on, we'll guide you through each step. It'll take about 15 minutes. But remember, we won't give you specialist advice.

If you don't meet the minimum requirements, please contact us on 0800 121 6162. We're open Monday to Friday 8am-7pm and Saturday 9am-2pm.

You can apply online if:

You're not taking a payment holiday and/or are not in arrears on your mortgage

You don't have Consent to Let on your current mortgage deal

You don't want to change your mortgage amount, term or repayment basis

You have less than four months remaining on your existing mortgage deal or are on a managed variable rate

You don't want to receive advice on the right mortgage for you

Apply by phone

If you apply by phone, we'll guide you through the process and advise which product might be best for you. It'll take around 45 minutes for a simple rate change, and a bit longer for anything else.

Once we've agreed your new rate, we'll send you all the paperwork. You'll just need to sign (an e-signature is fine).

To do this, please call us on 0800 121 6162. We're open Monday to Friday 8am-7pm and Saturday 9am-2pm.

You'll need to call us if:

You want to move a Coventry Building Society mortgage product

You want to change your mortgage amount, term or repayment basis

You have Consent to Let on your current mortgage deal

You want to receive advice on the right mortgage for you

You have more than four months remaining on your existing mortgage deal

You're taking a payment holiday and/or are in arrears on your mortgage

We’ll be carrying out routine maintenance from 8pm Thursday 25 April until the early hours Friday 26 April, meaning our product tansfer services will be unavailable. We’re sorry for any inconvenience.

We'll be carrying out routine maintenance from 9.30pm Friday 5 January until the early hours of Saturday 6 January. Our product transfer services will be unavailable. We are sorry for any inconvenience.

Our online mortgage product transfer service is unavailable Sunday 6 November whilst we carry out routine maintenance. We apologise for any inconvenience this may cause.

Ready to complete your transfer?

Apply now